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You can be sure that anything you discuss with any member of this practice – family doctor, nurse or receptionist will stay confidential.

  • No unauthorised person will have access to your records at any time.
  • You may have access to your own medical records but not to any one else’s (unless you have been authorised to do so by the patient in writing).
  • Even if you are under 16 nothing will be said to anyone including parents, other family members, care workers or tutors without your permission. The only time we may have to consider passing on –confidential information without your permission would be to protect you or someone else from serious harm. We would always try to discuss this with you first.

The practice has been awarded the ‘EEFO Kitemark’.

Freedom of Information

Patient information is stored both manually and on computer; we are registered under the terms of the Data Protection Act 1998. You are welcome to see your records if you wish – please apply, in writing to the Strategic Business Manager.
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