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Welcome to The Stennack Surgery

ONLINE CONSULT

 

We have now launched our NEW Online Consulations software, Online Consult, which is our new way to access advice and guidance about your current symptoms.

You can access Online Consult via Patient Access.

Alternatively, you can click the image above to access Online Consult and to access health advice.

Patient Access

If you would like to easily order your repeat medications, access parts of your medical records and access our Online Consult, then start your registration to Patient Access by clicking on the image on the left or call our Admin Team on 01736 793333

 

PPG - Health, Care and Wellbeing Fair

Mission & Values

Mission

The Stennack Surgery is committed to providing all our patients with the best possible healthcare within our friendly, caring and innovative environment.

 

Vision

The Stennack Surgery will support all our patients to achieve their best possible health and well-being through our continued commitment to providing high quality services and outstanding compassionate care.

 

‘We would like The Stennack Surgery to be the surgery you would choose for yourself and your own family members’

Patient Feedback

The Stennack Surgery and the Care Quality Commission (CQC) invite all our Stennack Surgery patients to provide feedback about our services.

Feedback can be provided directly to the CQC by clicking here or ringing 03000 616 161.

Feedback can also be provided directly to the surgery by emailing stennacksurgery@nhs.net or completing feedback via the NHS Website or via Google Review.

We also welcome Friends & Family Feedback: 

Thinking about your recent appointment at The Stennack Surgery. Overall, how was your experience of our service? Please send a text to 07800 000 199 with:

1 for Very good; 2 for Good; 3 for Neither good nor poor; 4 for Poor; 5 for Very poor or 6 for Don't know

Face Masks

Please continue to wear a Face Mask at the Stennack Surgery

NHS England have said Patients and staff should continue to wear face masks in GP practices.

Face masks should still be worn in GP practices as part of infection control guidance, following the announcement by the Government that they would no longer be mandatory in public places.

If you do not have a mask with you please ask reception and they will be able to give you one to wear.

If you are exempt from wearing a facemask please let Reception and your clinican know when you first enter the building or room.

Thanks for your help to keep all our patients & staff safe.

Zero Tolerance Campaign for Health Service Staff

The Practice supports the government's 'Zero Tolerance' campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services a mutual respect between all the staff and patients has to be in place. 

In order for us as GP practice to maintain good relations with our patients we would like to ask all of our patients to read and take note of the types of behaviour that would be found unacceptable: 

  • Using bad language or swearing at practice staff
  • Any physical violence towards any member of the Primary Health Care Team or other patients, such as pushing or shoving
  • Verbal abuse towards the staff 
  • We ask you to treat all of our staff courteously at all times

At Stennack we are here to help and aim to be as polite and helpful as possible, even during difficult times.

Thank you for being a polite, understanding patient of Stennack Surgery. 

COVID Vaccinations

The Stennack Surgery offer COVID Vaccines for:

  • 1st and 2nd doses for people aged 12 years old and over

  • Boosters (3rd dose) for people aged 16 years old and over

  • 3rd doses and 4th doses for people with a severely weakened immune system aged 16 years old and over

  • Spring Boosters (4th doses) for people over 75 or Immunosuppressed patients. 
  • For At Risk Children aged U12 please contact the Atlantic Medical Group on 01736 363741

 

For the latest NHS guidance on COVID Vaccines please click here:

 

Booking Your Vaccine Appointment

Please ring 01736 793 333 to book your appointment at the Stennack Surgery. There must be 3 months between your COVID vaccination doses.

Alternatively COVID Vaccines can also be booked via the National COVID Vaccine Booking System or by ringing 119.

For At Risk Children aged U12 please contact the Atlantic Medical Group on 01736 363741

Help us help you...

Help us help you, by choosing the most appropriate healthcare service if you become unwell or injured.
 
For more information please view the attached images or click on the weblink below. By choosing well you can help free up emergency services to help those most in need...
 

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