As we delve deeper into the winter season, we understand that our community's healthcare needs may increase. In our commitment to improving access to urgent care while preserving continuity for those who need it most, we are pleased to inform you about a new initiative.
Working with colleagues from across the Cornwall and Isles of Scilly Integrated Care Board, we have established a Primary Care Winter Hub at Stennack Surgery MIU.
Selected patients may be asked to attend the Primary Care Winter Hub by our reception team. This clinic is additional capacity that has been established to ensure we can cope with seasonal demand and support our wider NHS over winter. We hope this extra capacity will also allow extra focus to support our most unwell, frail, and vulnerable patients.
It's still important that you contact the surgery in the usual way, following which you will be triaged and may be asked to come to the Primary Care Winter Hub at Stennack Surgery MIU. (THIS IS NOT A WALK-IN CLINIC; you need an appointment to be seen).
If you are asked to attend the Primary Care Winter Hub, you will need to go to Stennack Surgery MIU. Please go through the main reception entrance and let reception know you are attending the Primary Care Winter Hub, and they will direct you to the waiting area where our clinicians will then direct you to the clinical rooms.
We appreciate your understanding and cooperation as we implement this initiative to better serve you during the winter months.
Thank you for entrusting us with your healthcare needs. We remain dedicated to providing you with excellent care and service.
The Team at Stennack Surgery