New Patients

Register as a Patient

If you living within our practice boundary for more than 3 months you will need to register with the Stennack Surgery as a permanent patient (another GP surgery may also cover your address if you live outside of St Ives).

Please come into reception with proof of your address and ask to register.  You will need to complete a registration form and a health questionnaire. Once registered your medical records will be sent to us by Primary Care Support England (PCSE).

Practice Boundary

Anyone living within the practice boundary is welcome to register with us. Our current practice boundary can be found by clicking on the image opposite. You can register with the Stennack Surgery if you live within the red line.

Out of Area Scheme (Living Outside the Practice Boundary)

If you live outside of the practice boundary it is in your best interests to register at a GP surgery closer to your address in case you require a home visit at any point.  If you live outside of the boundary you can apply under the ‘Out of Area Registration Scheme’. This is only granted in exceptional circumstances, subject to approval by a GP partner.

Under this scheme you would NOT be eligible for any home visits from the Stennack Surgery and would need to ring 111 if a home visit was ever required.  This scheme is NOT designed for patients with long-term conditions or those who need to access NHS services frequently. 

If you think the ‘Out of Area Registration Scheme’ would be appropriate for you then please contact a member of the Reception team for an application form.  This form will be reviewed by one of the GP Partners and a decision will be made based on clinical appropriateness.  The Stennack Surgery reserves the right to refuse applications and their decision is final.  If an application is refused you will need to register at a GP surgery closer to your address.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

england English Iran Farsi Urdu Urdu
albania Albanian Bengali Bengali india Hindi
egypt Arabic Croatian Croatian lithuania Lithuanian
bulgaria Bulgarian Punjabi Punjabi poland Polish
china Chinese (Cantonese) Somali Somali portugal Portuguese
china Chinese (Mandarin) Gujerati Gujerati spain Spanish
russia Russian Turkish Turkish French French

Disabled Patient Facilities

Facilities include:

  • Hearing Loop
  • Interpretation Services including British Sign Language
  • Accessible Consultation Rooms & Examination Couches
  • Wheelchairs
  • High Backed & Raised Waiting Room Chairs