Please ensure that you continue to follow the NHS guidance on testing, social distance and wearing face masks. If symptomatic (even if you have been vaccinated) please inform reception when booking an appointment. If you have symptoms or are concerned you may have COVID we ask that you do not enter the surgery, but do call to book a phonecall appointment if you are concerned about your symptoms or need to speak to a clinican regarding other health concerns.
GP telephone triage and face to face appointments
Face to face appointments with GPs continue to take place at the Surgery. In line with Penwith PCN guidelines, we are operating a telephone triage service this to primarily ensure patient and staff safety.
If you require medical advice from your GP, please contact the Surgery where a Patient Support Co-Ordinator will book a telephone consultation for you. We try to maintain patient continuity where possible; if your GP is not available you may be offered a telephone call with their buddy or a locum in their absence. This will form the first stage of your medical care.
The GP will then contact you and in detail assess your medical history and symptoms. As part of your treatment plan the GP may wish to see you face to face, you will be provided a convenient time to attend an appointment with the most appropriate clinician, this may be a GP, Nurse Practitioner or Physiotherapist.
Thank you for your continued support whilst we continue to navigate through these unprecedented times.
The Stennack Surgery Team
Update on the NHS in Cornwall 20.08.2021
Due to the current unprecedented pressure on the NHS in Cornwall, please be aware that there may be interruptions to the provision of routine services in order to enable us to concentrate on urgent medical issues.
We are working tirelessly to respond to everybody in a timely manner but need to prioritise patients with acute medical issues at times when demand is very high.
Thank you for your patience and understanding.