Half Day Closure

Please be advised that Stennack Surgery will be closed from 1.00pm to 6.30pm on Thursday 20 June 2024.

This is so all staff can undertake training and development to ensure our patients continue  to receive the best possible service.

Our phone lines will be open for urgent, on the day queries, only. All calls will be diverted to our external call handlers who have been instructed to only pass calls of an urgent nature through to the Surgery.

To avoid frustration and disappointment, please do not try to call the Surgery unless it is urgent.

The Surgery Minor Injuries Unit (MIU) will be open, however, will also be running a limited service on this day.

Apologies for any inconvenience this may cause.

The Stennack Surgery Team

Primary Care Hubs

Primary Care Winter Hub

Dear patients,

As we delve deeper into the winter season, we understand that our community's healthcare needs may increase. In our commitment to improving access to urgent care while preserving continuity for those who need it most, we are pleased to inform you about a new initiative.


Working with colleagues from across the Cornwall and Isles of Scilly Integrated Care Board, we have established a Primary Care Winter Hub at Stennack Surgery MIU.

Selected patients may be asked to attend the Primary Care Winter Hub by our reception team. This clinic is additional capacity that has been established to ensure we can cope with seasonal demand and support our wider NHS over winter. We hope this extra capacity will also allow extra focus to support our most unwell, frail, and vulnerable patients.

It's still important that you contact the surgery in the usual way, following which you will be triaged and may be asked to come to the Primary Care Winter Hub at Stennack Surgery MIU. (THIS IS NOT A WALK-IN CLINIC; you need an appointment to be seen).

If you are asked to attend the Primary Care Winter Hub, you will need to go to Stennack Surgery MIU. Please go through the main reception entrance and let reception know you are attending the Primary Care Winter Hub, and they will direct you to the waiting area where our clinicians will then direct you to the clinical rooms.

We appreciate your understanding and cooperation as we implement this initiative to better serve you during the winter months.

Thank you for entrusting us with your healthcare needs. We remain dedicated to providing you with excellent care and service.

Warm regards,

The Team at Stennack Surgery

Health and Wellbeing Coaching

Health And Wellbeing Coaching



Updated 5.6.23 GP telephone triage and face to face appointments

Face to face appointments with GPs continue to take place at the Surgery.  In line with Penwith PCN guidelines, we are operating a telephone triage service to ensure patient and staff safety.

If you require medical advice from your GP, please contact the Surgery where a Patient Support Co-Ordinator will book an appointment with the appropriate clinician, this may be a GP telephone consultation.  We try to maintain patient continuity where possible; if your GP is not available you may be offered a telephone call with another GP within their POD or a locum in their absence.  

This will form the first stage of your medical care.

If you are booked for a GP telephone consultation, a GP will then contact you and in detail assess your medical history and symptoms. As part of your treatment plan the GP may wish to see you face to face, you will be provided a convenient time to attend an appointment.

Thank you for your continued support whilst we continue to navigate through these unprecedented times.

The Stennack Surgery Team